HOW DO I MAKE A RETURN OR EXCHANGE?
If you would like to make an exchange or return, please contact email@example.com to initiate the return/exchange. We will provide you with an authorization form and return instructions. If the item is returned and upon inspection is deemed worn, you will not be refunded and will be required to pay shipping to have it returned to you. We carefully inspect all returns/exchanges to ensure they are in mint condition.
WHAT IS THE RETURN POLICY?
Solid Gold and Custom Jewellery
Because all solid gold jewellery is made to order, we cannot accept returns on solid gold jewellery. Similarly, because all custom jewellery and pieces are made to order, we cannot accept returns on custom jewellery.
Apparel, Chains, Rings, Bracelets, and Glasses.
These items are returnable within 5 days of purchase, if the item is in unworn condition with the tags attached. Shipping will not be refunded. Please contact firstname.lastname@example.org for all return and exchange inquiries to ensure your return is processed properly Patrice Jewellery reserves the right to determine the condition of all products with respect to returns and exchanges.
We will reimburse or pay for return shipping only in the event that we have erred.
Return address IF eligible
120 Piedmont AVE NE unit 2007B